Automatic Call Distribution and Call Centers

AVAD Technologies Virtual Call Center is a complete hosted call center solution for outbound, inbound, and blended communications. Empower your call center agents with a world class technology that delivers robust features, reliability, and scalability.

Our clients benefit from the ability to easily integrate other applications and data sources as they grow and as technology advances. Enterprise Call Center provides you with the scalability and reliability you expect from an enterprise solution with the convenience of the cloud.

Let Us Manage The Infrastructure

You just manage your Call Center

AVAD Hosted Call Center software simplifies the set up and installation of your call center.  The only hardware your need for are computers, headsets and a high speed internet connection.  We will do the rest of the set up. Installation of your call center can take less than 48 hours.  

You have complete control through AVAD's web interface, you can make all of the changes to your call center including adding agents in any location including home based call center agents. 

We monitor and trouble shoot your Call Center 24/7 to insure the highest level of service. With our system there are no upfront hardware or software costs, no additional infrastructure, and no leased phone lines.  We provide a complete solution, its up to you to configure to suit your individual needs.  Of course we are always there to assist should you run into any problems.

Because we are a Hosted service, we can respond to any changes in your agent staffing.  Our web interface is intuitive and easy-to-use and will let you manage your agents and reconfigure your Hosted call center when ever you need to.